You must have user rights to access the System area. By default only one system administrator will have access to the System page; additional users can be added using the Authority Levels area in Setup > System > Authority Levels. The built-in application administrator user, known as tsadm, can access the System area. Be sure this user’s status and login credentials are enabled in order to add additional administrative users in the System area. Moreover, to add more users to the System area at the start of the implementation you must locate and log in as the tsadm initially, once other users exist you will not need to log in as the tsadm.
Authority Levels in Setup > System allow system administrators access to some or all areas located within the System area.
The same application password and user ID is used to access the System area when granted. Each component is independent of other components and must be secured individually for the selected user.
IMPORTANT: If Institution Focus is turned on (and add-on feature), System Admin rights will enable the <none> option in the Focus menu box.
To grant user rights to areas in Setup > System: