System Phone Options

Dialing In
  1. Enter your ID, then press #
  2. Enter your password, then press #
  3. You have X messages
  • If there are messages
  • Press 1 to hear messages
  • Press 2 to hear old messages
  • Press 3 for inbound options
Inbound Options
  • Add work code, press 1
  • Remove work code, press 2
  • Personal calendar, press 3
  • Picklist position, press 4
  • Working opportunities, press 5
  • Personal menu, press 6
  • Recording menu, press 7. See Advanced Recording Options topic.
  • Return to the previous menu, press #
  • Repeat these options, press *
Option 1 Add Work Code
  • Enter a date or date range, then press #
    • Enter code abbreviation, then press #
    • Press *to hear a list of codes
  • Press 1 to confirm
  • To cancel, press #
Option 2 Remove Work Code
  • Enter date or date range, then press #
    • Press 1 to confirm
    • To cancel, press #
Option 3 Personal Calendar
  • Enter date range, then press #
    • Wait to hear your schedule
Option 4 Picklist Position
  • Enter date then press #
  • The system reports Picklist information for the logged in user’s default region and shift for the given date.
Option 5 Working Opportunities
  • Enter date, then press #
    • Wait to hear a list of working opportunities
Option 6 Personal Menu
  • To record your name, press 1
    • Speak after the tone, then press #
    • Press 1 to confirm
    • Press # to cancel
    • To review your name, press 2
  • To change the password, press 2.
    • Enter the new password, then press #
  • To change the phone number, press 3
    • To change the primary phone number, press 1
    • To change the secondary phone number, press 2
    • Enter the new phone number, then press #
    • To confirm, press 1
    • To cancel, press #
Date and Date Range Format
  • Use two digits when specifying month or day
  • Date and Date Range are for today and future only
  • Use military time
  • January 3rd, press: 0 1 0 3 #
  • January 1st through January 29th, press: 0 1 0 1 0 1 2 9 #
  • March 6th, 7 AM - 2 PM, press: 0 3 0 6 0 7 0 0 0 0 2 0 0 0 #
Quick keys:
  • Today, press: 0 0 0
  • Tomorrow, press: 0 0 1
  • Entire month (October), press: 1 0 0 0
  • Next ‘x’ days (5 days), press: 0 0 5