Outbound

The Outbound module is used to contact personnel to fill vacancies, send a general message, assignment details, or Roster Alarm details via IVR, E-mail, SMS, and Contact Log. The Outbound module is accessible on the Roster, People Filter, Multi-Day, and *Staffing Board.

Outbound types include:

Outbound Status Icons:

Icon Description
Offer(s) Outstanding
Activity in Outbound Queue.
Person has not been notified.

Security permission settings control the ability to Outbound for each type. See Authority Permission Settings topic for outbound user right details.

*Prior to application 7.2, customers using Blueprints could outbound messages and notifications only. Job filling via Outbound on the Staffing board is available as of application version 7.2.

1 Roster Alarms are not applicable to Blueprints.